AI Receptionist for Med Spas in Orlando
Every consult call
answered.
Every lead
followed up.
Ava answers your Orlando med spa's calls in 8 seconds, day or night, books consults straight into your calendar and texts every missed caller back within 60 seconds.
AI Receptionist for Med Spas in Orlando
Every consult call answered.
Every lead followed up.
Ava answers your Orlando med spa's calls in 8 seconds, day or night, books consults straight into your calendar and texts every missed caller back within 60 seconds.
Orlando med spas
Orlando med spas
Orlando med spas
Built for Orlando med spas
Everything below is specific to med spas in Orlando and nearby Central Florida cities.
Your next client is calling while you're with a client.
Orlando is a big, busy market. The metro area is home to about 2.8 million people (U.S. Census Bureau, 2023 estimate), and med spas from Winter Park to Lake Nona compete for the same people searching "Botox near me" on their phones.
Most of them call when it suits them: on a lunch break, after work, on a Saturday. That is often exactly when your front desk is in a treatment room. When the call goes unanswered, most people don't leave a voicemail. They call the next spa.
of consumers have taken their business elsewhere after failing to reach a company by phone.
of calls to small businesses go unanswered.
For a med spa, one missed call is not one lost appointment. It is a client who might have come back every few months for years.
A front desk that never puts a client on hold.
- Answers every call in about 8 seconds, 24/7. No hold music, no voicemail, no "please call back during business hours."
- Answers the questions your front desk hears all day. Which treatments you offer, how a consult works, hours, parking, financing. She only uses the answers you approve.
- Books the consult on the call. Ava checks your live calendar and books the right appointment type, so new clients don't wait for a callback.
- Texts back every missed call within 60 seconds, so a caller who hung up still hears from you before they dial the next spa.
- Follows up for 14 days by text and email with anyone who asked about pricing but didn't book.
- Hands anything clinical to your team. Ava never gives medical advice. Questions about candidacy, side effects or results go to your licensed providers.
- Sends you a monthly report with calls answered, consults booked and leads still open.
A Botox price call, booked in under a minute.
Example script, shortened. Ava uses your treatments, prices and booking rules.
Notice the handoff: Ava books the visit but leaves the medical question to your provider.
What it looks like in a real Central Florida practice.
calls booked in 30 days
FIMM Health Clinic, Kissimmee, FL. Ava answers 30 to 50 patient calls a day.
Patients get answers faster and our schedule stays full.
Sumeet Bhavsar, FIMM Health Clinic. FIMM is a medical clinic, not a med spa. It's our closest real result for a patient-facing practice in the Orlando area.
What a few missed calls cost a med spa.
Example numbers. Plug in your own.
5 missed new-client calls a week
If 1 in 3 would have booked a consult, that's about 7 consults a month.
About $1,400 a month
If half become clients at an average first visit of $400. Repeat visits make each client worth far more.
At $497 a month, Ava pays for herself if she saves a little more than one new client a month.
Run your own numbers
The whole front office, not just the phone.
- Missed-call text-back and 14-day follow-up for pricing shoppers.
- Consult reminders by text to cut no-shows.
- Review requests after appointments, sent to every client the same way.
- One inbox for calls, texts, web forms and social messages.
- A monthly report so you know exactly what came in and what booked.
Live in 14 days. Billing starts at go-live.
+ $1,000 one-time build
+ $2,000 one-time build
+ $3,000 one-time build · multi-location
See everything included in each plan
Single location, one phone line.
+ $1,000 build fee, one time
- AI voice answering, 24/7
- Missed-call text-back
- Calendar booking
- Monthly performance report
- 300 voice minutes/mo, then $0.55/min
Busy operators with real call volume.
+ $2,000 build fee, one time
- Everything in Starter
- 14-day follow-up sequences
- Integrations
- CRM sync and call recordings
- Live-transfer escalation rules
- 1,000 voice minutes/mo, then $0.45/min
Franchise groups.
+ $3,000 build fee, one time
- Everything in Growth
- Custom integrations
- Dedicated success manager
- 2,500 voice minutes/mo, then $0.35/min
Built around how your business actually runs.
For franchises, multi-location groups, clinics, and companies that want the full back end.
- HIPAA-ready setup for medical practices
- Dedicated build team, priority support and an SLA
Billing starts when your system is live.
Add-ons
Available on any plan. Switches on inside the system you already have.
| Meta & Instagram adsBuild, creative and daily management | $797/mo$1,500 setup |
| Google & Microsoft adsSearch campaigns for high-intent buyers | $797/mo$1,500 setup |
| Database reactivationCampaigns into customers you already have | $297/moIncluded on Growth |
| Spanish-speaking agentSecond language on the same number | $197/mo$500 setup |
| Reputation managementReview requests, monitoring and responses | $297/mo$500 setup |
| Extra locationOwn number, calendar and routing | $497/mo$500 setup |
| Extra call capacity200 more calls a month, stackable | $150/mo |
| Extra tracking numberTrack calls per campaign or service line | $15/mo |
| Custom integrationEMR, field service or POS software | Quoted |
| Conversion landing pageOne page built to book calls, wired to the CRM | $1,500one-time |
| Full website buildComplete site built around booking | From $2,500one-time |
Ad spend is never ours. It's billed to your own card by Meta or Google and never marked up.
Questions Orlando med spa owners ask us.
Does Ava work for med spas across the Orlando area?
Yes. We set up med spas in Orlando, Winter Park, Lake Mary, Windermere, Kissimmee and the rest of Central Florida. We're based in Orlando, so we can meet you in person.
Will Ava give medical advice to my clients?
No. Ava answers general questions you approve, like treatments offered, hours and how consults work. Anything clinical is passed to your licensed providers.
Can Ava quote treatment prices?
Only the way you want. Many spas prefer "pricing is set at your free consult." Others share starting prices. You choose, and Ava follows it.
Do I have to change my phone number?
No. Your existing number forwards to Ava when your team can't pick up, or we can give you a new number. Your clients call the same number they always have.
How long does setup take?
Most med spas are live in 14 days. We load your treatments, booking rules and FAQs, test with real calls, then switch it on. Billing starts at go-live.
How it works
How it works
How Ava runs your front desk
STEP 01
The call comes in
Your spa’s number forwards to Ava when the front desk can’t pick up. Clients call the same number they always have.
STEP 02
AI answers in 8 seconds
Trained on your treatments, consult policy, hours and the answers you approve.
STEP 03
It learns what they want
Asks which treatment they want, whether they’re a new client and when they’d like to come in.
STEP 01
The call comes in
Your spa’s number forwards to Ava when the front desk can’t pick up. Clients call the same number they always have.
STEP 02
AI answers in 8 seconds
Trained on your treatments, consult policy, hours and the answers you approve.
STEP 03
It learns what they want
Asks which treatment they want, whether they’re a new client and when they’d like to come in.
STEP 01
The call comes in
Your spa’s number forwards to Ava when the front desk can’t pick up. Clients call the same number they always have.
STEP 02
AI answers in 8 seconds
Trained on your treatments, consult policy, hours and the answers you approve.
STEP 03
It learns what they want
Asks which treatment they want, whether they’re a new client and when they’d like to come in.
STEP 04
It books the consult
Checks your live calendar and books the right consult type on the call.
STEP 05
It follows up
Text and email for 14 days with anyone who asked about pricing but didn’t book.
STEP 06
You see every call
A monthly report of calls answered, consults booked and leads still open.
STEP 04
It books the consult
Checks your live calendar and books the right consult type on the call.
STEP 05
It follows up
Text and email for 14 days with anyone who asked about pricing but didn’t book.
STEP 06
You see every call
A monthly report of calls answered, consults booked and leads still open.
STEP 04
It books the consult
Checks your live calendar and books the right consult type on the call.
STEP 05
It follows up
Text and email for 14 days with anyone who asked about pricing but didn’t book.
STEP 06
You see every call
A monthly report of calls answered, consults booked and leads still open.
Hear Ava answer a med spa call.
Book a free demo. We’ll set Ava up with sample med spa treatments so you can call her yourself.
Live in 14 days
The 24/7 answering and lead-response system for service businesses that can't afford a missed call.
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