AI Receptionist for Med Spas in Lake Mary
Your clients call
between meetings.
Ava answers
on the first ring.
Ava picks up your Lake Mary spa's line in about 8 seconds, books the lunch or after-work slot your client needs and texts the details so she can get back to work.
AI Receptionist for Med Spas in Lake Mary
Your clients call between meetings.
Ava answers on the first ring.
Ava picks up your Lake Mary spa's line in about 8 seconds, books the lunch or after-work slot your client needs and texts the details so she can get back to work.
Lake Mary med spas
Lake Mary med spas
Lake Mary med spas
Built for Lake Mary med spas
Everything below is specific to med spas in Lake Mary.
Your clients have a few minutes, not twenty.
Lake Mary is a small city with a busy workday. It has 16,789 residents (U.S. Census Bureau, July 1, 2025 estimate), and 50.9% of adults 25 and older hold a bachelor's degree or higher, against 42.7% for Seminole County (American Community Survey 2020-2024). The median household income is $109,173, compared with $85,761 county-wide (same survey).
Your clients are working people. They call between meetings, on a lunch break or from the car, and they want an answer in one try. If they reach voicemail, most don't leave a message. In CallRail's 2025 consumer survey, 78% of people said they had taken their business elsewhere after failing to reach a company by phone.
They also have plenty of choice. Lake Mary businesses sold $41,741 in retail goods per resident in 2022, against $23,664 across Seminole County, and health care and social assistance businesses in the city took in $332 million that year (U.S. Census Bureau, 2022 Economic Census). That is a lot of competition for a city of under 17,000 people.
A spa that answers on the first ring, and confirms by text so the client can get back to work, is the one that gets the booking.
of Lake Mary adults 25 and older hold a bachelor's degree or higher, against 42.7% for Seminole County.
of consumers have taken their business elsewhere after failing to reach a company by phone.
Built for clients with full calendars.
- Answers every call in about 8 seconds, 24/7, including the lunch hour, when your front desk is busiest with check-ins.
- Books early, lunch and after-work slots from your live calendar, by provider, treatment and room.
- Keeps it short for busy callers. Ava gets the booking done in under two minutes and sends the details by text.
- Explains treatments, memberships and packages in your words, using only the answers you approve.
- Hands every clinical question to your licensed team. Candidacy, medications, bruising and aftercare are never answered by Ava. Anything that sounds urgent gets 911 instructions first.
- Texts back every missed call within 60 seconds, so a caller who had to hang up for a meeting hears from you first.
- Sends reminders before every visit to cut no-shows from clients with full calendars.
A lunch-break call, booked in under two minutes.
Example script (shortened). Words in brackets are your own providers and policies. Ava only says what you approve.
A real Central Florida result, labeled honestly.
There is no Lake Mary med spa case study to show yet, and we won't make one up. Here is a real result from a Central Florida practice with the same busy-phone problem:
calls booked in the first 30 days
FIMM Health Clinic, Kissimmee, FL (a medical clinic, not a med spa). Ava answers 30 to 50 patient calls a day.
Patients get answers faster and our schedule stays full.
Sumeet Bhavsar, FIMM Health Clinic
Different business, same lesson: a phone line that always answers turns lost calls into booked visits.
What missed calls cost a Lake Mary spa.
Example numbers. Plug in your own.
- Your spa misses 5 new-client calls a week, mostly over lunch and after 5 PM. That's about 22 a month.
- 1 in 3 of those callers would have booked: about 7 new clients a month.
- At an average first visit of $425, that's about $3,000 a month that went to another spa.
- A client who comes back every few months is worth far more than one visit.
At $497 a month, Ava pays for herself if she books about 1 or 2 new clients a month. She doesn't replace your front desk. She catches the calls it can't get to.
Run your own numbers
The whole spa front office, not just the phone.
- Brings regulars back on time: rebooking texts go out at the intervals each provider sets.
- Chases warm leads for two weeks. Anyone who asked about a treatment and didn't book gets 14 days of text and email follow-up.
- Asks happy clients for a review after each visit, in the same words every time.
- Wakes up your old client list with database reactivation (add-on, included on Growth).
- Passes VIP callers to a person when your rules say so (live transfer, Growth plan).
- Puts every conversation in one place: calls, texts, web forms and social messages.
- Shows you the numbers each month: calls answered, consults booked and leads still open.
Live in 14 days. Billing starts at go-live.
+ $1,000 one-time build
+ $2,000 one-time build
+ $3,000 one-time build · multi-location
See everything included in each plan
Single location, one phone line.
+ $1,000 build fee, one time
- AI voice answering, 24/7
- Missed-call text-back
- Calendar booking
- Monthly performance report
- 300 voice minutes/mo, then $0.55/min
Busy operators with real call volume.
+ $2,000 build fee, one time
- Everything in Starter
- 14-day follow-up sequences
- Integrations
- CRM sync and call recordings
- Live-transfer escalation rules
- 1,000 voice minutes/mo, then $0.45/min
Franchise groups.
+ $3,000 build fee, one time
- Everything in Growth
- Custom integrations
- Dedicated success manager
- 2,500 voice minutes/mo, then $0.35/min
Built around how your business actually runs.
For franchises, multi-location groups, clinics, and companies that want the full back end.
- HIPAA-ready setup for medical practices
- Dedicated build team, priority support and an SLA
Billing starts when your system is live.
Add-ons
Available on any plan. Switches on inside the system you already have.
| Meta & Instagram adsBuild, creative and daily management | $797/mo$1,500 setup |
| Google & Microsoft adsSearch campaigns for high-intent buyers | $797/mo$1,500 setup |
| Database reactivationCampaigns into customers you already have | $297/moIncluded on Growth |
| Spanish-speaking agentSecond language on the same number | $197/mo$500 setup |
| Reputation managementReview requests, monitoring and responses | $297/mo$500 setup |
| Extra locationOwn number, calendar and routing | $497/mo$500 setup |
| Extra call capacity200 more calls a month, stackable | $150/mo |
| Extra tracking numberTrack calls per campaign or service line | $15/mo |
| Custom integrationEMR, field service or POS software | Quoted |
| Conversion landing pageOne page built to book calls, wired to the CRM | $1,500one-time |
| Full website buildComplete site built around booking | From $2,500one-time |
Ad spend is never ours. It's billed to your own card by Meta or Google and never marked up.
Questions Lake Mary spa owners ask us.
Do you work with med spas in Lake Mary, Heathrow and Sanford?
Yes. We set up med spas all over Seminole County, including Lake Mary, Heathrow, Longwood, Sanford and Winter Springs. We're based in Orlando, about a half-hour drive, so we can meet your team in person during setup.
Many of our clients can only call on a lunch break. Can Ava book early and evening slots?
Yes. Ava books from your live calendar, so any early, lunch or evening slot you open is one she can offer. She never books outside the hours and providers you set.
Can Ava send the details by text instead of talking it through?
Yes. Every booking gets a text confirmation, and reminders go out before the visit. Missed calls get a text back within 60 seconds, and client replies land in one inbox your team can see.
Will Ava answer questions about treatments, aftercare or medications?
No. Ava explains your menu and policies in your words, but anything clinical, such as candidacy, medications, bruising or aftercare, goes to your licensed provider. She notes the question and books the visit or a call back.
How long does setup take, and do we keep our number?
Most med spas are live in 14 days, and billing starts at go-live. Your existing number forwards to Ava when your front desk can't pick up, so clients keep calling the number they already have.
Sources: U.S. Census Bureau QuickFacts, Lake Mary city and Seminole County (V2025 population estimates; ACS 2020-2024; 2022 Economic Census) · CallRail consumer survey, 2025 · Proof: FIMM Health Clinic, Kissimmee
How it works
How it works
How Ava runs your front desk
STEP 01
The call comes in
When your front desk can’t pick up, the call forwards to Ava. Clients call the same number they always have.
STEP 02
AI answers in 8 seconds
Trained on your treatment menu, providers, hours and policies.
STEP 03
It asks your intake questions
New or returning, which treatment, which provider and what time of day.
STEP 01
The call comes in
When your front desk can’t pick up, the call forwards to Ava. Clients call the same number they always have.
STEP 02
AI answers in 8 seconds
Trained on your treatment menu, providers, hours and policies.
STEP 03
It asks your intake questions
New or returning, which treatment, which provider and what time of day.
STEP 01
The call comes in
When your front desk can’t pick up, the call forwards to Ava. Clients call the same number they always have.
STEP 02
AI answers in 8 seconds
Trained on your treatment menu, providers, hours and policies.
STEP 03
It asks your intake questions
New or returning, which treatment, which provider and what time of day.
STEP 04
It books the consult
Books the slot from your live calendar and texts the confirmation, address and policy.
STEP 05
It follows up
Text and email for 14 days with anyone who didn’t book.
STEP 06
You see every call
A monthly report of calls answered, consults booked and leads still open.
STEP 04
It books the consult
Books the slot from your live calendar and texts the confirmation, address and policy.
STEP 05
It follows up
Text and email for 14 days with anyone who didn’t book.
STEP 06
You see every call
A monthly report of calls answered, consults booked and leads still open.
STEP 04
It books the consult
Books the slot from your live calendar and texts the confirmation, address and policy.
STEP 05
It follows up
Text and email for 14 days with anyone who didn’t book.
STEP 06
You see every call
A monthly report of calls answered, consults booked and leads still open.
Hear Ava answer a Lake Mary spa call.
Book a free demo and we’ll load a sample of your treatment menu and hours so you can call her yourself.
Live in 14 days
The 24/7 answering and lead-response system for service businesses that can't afford a missed call.
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