AI Receptionist for Med Spas in Winter Park
Your clients expect
to be looked after.
Ava answers
like you would.
Ava picks up your Winter Park spa's line in about 8 seconds, day or night, books the consult with the right provider and follows up with every caller who didn't book.
AI Receptionist for Med Spas in Winter Park
Your clients expect to be looked after.
Ava answers like you would.
Ava picks up your Winter Park spa's line in about 8 seconds, day or night, books the consult with the right provider and follows up with every caller who didn't book.
Winter Park med spas
Winter Park med spas
Winter Park med spas
Built for Winter Park med spas
Everything below is specific to med spas in Winter Park.
Winter Park clients expect to be looked after.
Winter Park has 30,444 residents (U.S. Census Bureau, July 1, 2025 estimate), and they are used to being looked after. The median household income is $105,724, compared with $79,719 for Orange County as a whole (U.S. Census Bureau, American Community Survey 2020-2024). 65.2% of adults 25 and older hold a bachelor's degree or higher (same survey).
People also come to Winter Park to spend. Retail sales came to $41,158 per resident in 2022, against $25,599 across Orange County (U.S. Census Bureau, 2022 Economic Census). A client who shops on Park Avenue expects the same care when she calls your spa.
Nearly a quarter of the city, 24.8%, is 65 or older (U.S. Census Bureau, V2025). Plenty of your clients will pick up the phone rather than fill in a booking form, and they call while your providers are with someone in the treatment room.
When that call goes to voicemail, most callers move on. In CallRail's 2025 consumer survey, 78% of people said they had taken their business elsewhere after failing to reach a company by phone. In a city this small, word travels fast, and so does a client who found another spa.
median household income in Winter Park, against $79,719 for Orange County.
of consumers have taken their business elsewhere after failing to reach a company by phone.
A real result, labeled honestly.
We don't have a published Winter Park or med spa case study yet, so we won't show you an invented one. Our closest real result is a busy patient phone line south of Orlando:
calls booked in the first 30 days
FIMM Health Clinic, Kissimmee, FL (a medical clinic, not a med spa). Ava answers 30 to 50 patient calls a day.
Patients get answers faster and our schedule stays full.
Sumeet Bhavsar, FIMM Health Clinic
A med spa front desk has the same problem: the phone rings while every person on staff is with a client.
A front desk with concierge manners.
- Answers every call in about 8 seconds, 24/7, in the warm, unhurried tone you choose. No hold music and no voicemail.
- Explains treatments, memberships and packages in your words, using only the answers you approve.
- Books the consult or treatment by provider, room and treatment length, straight into your calendar, and explains your deposit and cancellation policy the way you word it.
- Plans around events. When a caller has a wedding, gala or trip coming up, Ava books the consult and notes the date so your provider can plan the timing.
- Hands every clinical question to your licensed team. Candidacy, medications, timing and reactions are never answered by Ava. Anything that sounds urgent gets 911 instructions first.
- Texts back every missed call within 60 seconds, so a caller who hung up hears from you before she tries the next spa.
- Rings your favorite clients through to the front desk by the rules you set (live transfer, Growth plan).
A mother of the bride, three weeks out.
Example script (shortened). Words in brackets are your own prices and policies. Ava only quotes what you approve.
What missed calls cost a Winter Park spa.
Example numbers. Plug in your own.
- Your spa misses 6 new-client calls a week while providers are in treatment rooms or after close. That's about 26 a month.
- 1 in 3 of those callers would have booked: about 9 new clients a month.
- At an average first visit of $450, that's about $3,900 a month that went to another spa.
- Clients who keep coming back are worth far more than one visit.
At $497 a month, Ava pays for herself if she books a little more than one new client a month. She doesn't replace your front desk. She catches the calls it can't get to.
Run your own numbers
The whole spa front office, not just the phone.
- Text reminders before every appointment to cut no-shows and late cancellations.
- Rebooking reminders at the intervals your providers set, so regulars come back on schedule.
- 14-day follow-up by text and email with callers who asked about a treatment but didn't book.
- Review requests after every visit, sent to every client the same way.
- Reactivation of past clients who haven't booked in a while (database reactivation add-on, included on Growth).
- One inbox for calls, texts, web forms and social messages.
- A monthly report: calls answered, consults booked and leads still open.
Live in 14 days. Billing starts at go-live.
+ $1,000 one-time build
+ $2,000 one-time build
+ $3,000 one-time build · multi-location
See everything included in each plan
Single location, one phone line.
+ $1,000 build fee, one time
- AI voice answering, 24/7
- Missed-call text-back
- Calendar booking
- Monthly performance report
- 300 voice minutes/mo, then $0.55/min
Busy operators with real call volume.
+ $2,000 build fee, one time
- Everything in Starter
- 14-day follow-up sequences
- Integrations
- CRM sync and call recordings
- Live-transfer escalation rules
- 1,000 voice minutes/mo, then $0.45/min
Franchise groups.
+ $3,000 build fee, one time
- Everything in Growth
- Custom integrations
- Dedicated success manager
- 2,500 voice minutes/mo, then $0.35/min
Built around how your business actually runs.
For franchises, multi-location groups, clinics, and companies that want the full back end.
- HIPAA-ready setup for medical practices
- Dedicated build team, priority support and an SLA
Billing starts when your system is live.
Add-ons
Available on any plan. Switches on inside the system you already have.
| Meta & Instagram adsBuild, creative and daily management | $797/mo$1,500 setup |
| Google & Microsoft adsSearch campaigns for high-intent buyers | $797/mo$1,500 setup |
| Database reactivationCampaigns into customers you already have | $297/moIncluded on Growth |
| Spanish-speaking agentSecond language on the same number | $197/mo$500 setup |
| Reputation managementReview requests, monitoring and responses | $297/mo$500 setup |
| Extra locationOwn number, calendar and routing | $497/mo$500 setup |
| Extra call capacity200 more calls a month, stackable | $150/mo |
| Extra tracking numberTrack calls per campaign or service line | $15/mo |
| Custom integrationEMR, field service or POS software | Quoted |
| Conversion landing pageOne page built to book calls, wired to the CRM | $1,500one-time |
| Full website buildComplete site built around booking | From $2,500one-time |
Ad spend is never ours. It's billed to your own card by Meta or Google and never marked up.
Questions Winter Park spa owners ask us.
Do you work with med spas near Park Avenue and Winter Park Village?
Yes. We set up med spas all over Winter Park and the towns around it, including Maitland, Baldwin Park and Aloma. We're based in Orlando, a short drive away, so we can meet your team in person during setup.
Can Ava explain our membership and packages?
Yes, in your words. She answers from the treatments, memberships and packages you approve, and price questions follow your rules: some spas share starting prices, others set pricing at the consult.
Will Ava tell a client whether a treatment will be ready in time for an event?
No. Timing, candidacy and aftercare are questions for your licensed provider. Ava books the consult, notes the event date and passes the question along. Anything that sounds urgent gets 911 instructions first.
Our clients like to talk to a person. Can Ava pass a call to the front desk?
Yes. Callers can always ask for a person, and Ava passes the call or takes a message. On the Growth plan, live transfer rings calls through to your team by the rules you set.
How long does setup take, and do we keep our number?
Most med spas are live in 14 days, and billing starts at go-live. Your existing number forwards to Ava when your team can't pick up, so clients keep calling the number they already have.
Sources: U.S. Census Bureau QuickFacts, Winter Park city and Orange County (V2025 population estimates; ACS 2020-2024; 2022 Economic Census) · CallRail consumer survey, 2025 · Proof: FIMM Health Clinic, Kissimmee
How it works
How it works
How Ava runs your front desk
STEP 01
The call comes in
When your front desk can’t pick up, the call forwards to Ava. Clients call the same number they always have.
STEP 02
AI answers in 8 seconds
Trained on your treatment menu, providers, memberships and policies.
STEP 03
It asks your intake questions
New or returning, treatment of interest, preferred provider and any event date.
STEP 01
The call comes in
When your front desk can’t pick up, the call forwards to Ava. Clients call the same number they always have.
STEP 02
AI answers in 8 seconds
Trained on your treatment menu, providers, memberships and policies.
STEP 03
It asks your intake questions
New or returning, treatment of interest, preferred provider and any event date.
STEP 01
The call comes in
When your front desk can’t pick up, the call forwards to Ava. Clients call the same number they always have.
STEP 02
AI answers in 8 seconds
Trained on your treatment menu, providers, memberships and policies.
STEP 03
It asks your intake questions
New or returning, treatment of interest, preferred provider and any event date.
STEP 04
It books the consult
Books the consult from live availability and texts a confirmation with your address and parking notes.
STEP 05
It follows up
Text and email for 14 days with anyone who didn’t book.
STEP 06
You see every call
A monthly report of calls answered, consults booked and leads still open.
STEP 04
It books the consult
Books the consult from live availability and texts a confirmation with your address and parking notes.
STEP 05
It follows up
Text and email for 14 days with anyone who didn’t book.
STEP 06
You see every call
A monthly report of calls answered, consults booked and leads still open.
STEP 04
It books the consult
Books the consult from live availability and texts a confirmation with your address and parking notes.
STEP 05
It follows up
Text and email for 14 days with anyone who didn’t book.
STEP 06
You see every call
A monthly report of calls answered, consults booked and leads still open.
Hear Ava answer a Winter Park spa call.
Book a free demo and we’ll load a sample of your treatment menu so you can call her yourself.
Live in 14 days
The 24/7 answering and lead-response system for service businesses that can't afford a missed call.
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