AI Receptionist for Home Services in Orlando
Your crew stays
on the job.
Ava books
the next one.
Ava answers your HVAC, plumbing or roofing line in about 8 seconds, day or night, books the service call into your schedule and puts real emergencies straight through to your on-call tech.
AI Receptionist for Home Services in Orlando
Your crew stays on the job.
Ava books the next one.
Ava answers your HVAC, plumbing or roofing line in about 8 seconds, day or night, books the service call into your schedule and puts real emergencies straight through to your on-call tech.
Orlando home services
Orlando home services
Orlando home services
Built for Orlando home service companies
Everything below is specific to HVAC, plumbing and roofing companies in Orlando and Central Florida.
Central Florida runs on air conditioning and dry roofs.
In Florida, 90% of homes use central air conditioning (U.S. Energy Information Administration, Residential Energy Consumption Survey, 2020). Orlando International Airport averages about 97 days a year at 90°F or hotter (WKMG News 6, 2021). From June 1 to November 30, hurricane season adds roof and water calls on top of that (NOAA National Hurricane Center).
That demand comes from a lot of doors. Orange County has about 614,000 housing units (U.S. Census Bureau, July 2025 estimate), and 56.8% are owner-occupied (U.S. Census Bureau, American Community Survey 2020-2024).
The calls come in when your people are busiest: a tech is in an attic in Dr. Phillips, a crew is tearing off a roof in Winter Garden, and the office manager is on the other line. Homeowners with no cooling or a leak don't wait.
of consumers have taken their business elsewhere after failing to reach a company by phone.
of Florida homes use central air conditioning.
Every call answered, every emergency routed.
- Answers every call in about 8 seconds, 24/7, including Sundays, holidays and the night after a storm.
- Sorts emergencies from routine work using your rules. An active leak or a home with no cooling in August goes to your on-call tech. A tune-up request gets the next open slot.
- Books the job into your schedule with the address, the problem, the equipment age if the caller knows it, and the best number to text.
- Answers the questions your office hears all day, like your service call fee, which parts of town you cover, maintenance plans and financing. Only answers you approve.
- Handles price shoppers without guessing. Replacement and roof prices are set at your in-home estimate, and Ava books that estimate.
- Texts back every missed call within 60 seconds and follows up for 14 days with anyone who got an estimate but hasn't booked.
- Speaks Spanish with the Spanish-speaking agent add-on. In Orange County, 38.5% of people age 5 and older speak a language other than English at home (U.S. Census Bureau, ACS 2020-2024).
A Sunday-night leak, sent straight to your on-call plumber.
Example script, shortened. Ava uses your services, fees and emergency rules.
If a caller smells gas, Ava tells them to leave the house and call 911 first, then alerts your on-call tech. Ava never walks a caller through a repair.
A real Orlando result, labeled honestly.
We don't have a published home services case study yet, so we won't show you one. Here is our closest real result from an Orlando business that depends on answering every lead fast.
discovery calls booked in 90 days
Franchise development company, Orlando, FL: 141 leads answered, 58 discovery calls booked and 1 franchise sold ($375K deal).
franchise sold
A $375K deal from leads Ava answered and booked. This is a franchise sales business, not a trade. We show it because it's a real Orlando result for answering and booking every lead.
What a summer week of missed calls costs.
Example numbers. Plug in your own.
6 missed calls a week
Mostly while techs are on jobs or after 6 p.m. If half would have booked, that's about 13 service visits a month.
About $4,500 a month
At an average repair ticket of $350. One caller who needs a full system or a new roof can be worth more than the whole month of repairs.
At $497 a month, Ava pays for herself if she saves about two service calls a month.
Run your own numbers
The whole front office, not just the phone.
- Missed-call text-back and 14-day follow-up on open estimates.
- Appointment reminders by text to cut “nobody was home” trips.
- Review requests after the job, sent to every customer the same way.
- Past-customer reactivation before AC season or storm season (database reactivation add-on).
- One inbox for calls, texts, web forms and social messages.
- A monthly report: calls answered, jobs booked and estimates still open.
Live in 14 days. Billing starts at go-live.
+ $1,000 one-time build
+ $2,000 one-time build
+ $3,000 one-time build · multi-location
See everything included in each plan
Single location, one phone line.
+ $1,000 build fee, one time
- AI voice answering, 24/7
- Missed-call text-back
- Calendar booking
- Monthly performance report
- 300 voice minutes/mo, then $0.55/min
Busy operators with real call volume.
+ $2,000 build fee, one time
- Everything in Starter
- 14-day follow-up sequences
- Integrations
- CRM sync and call recordings
- Live-transfer escalation rules
- 1,000 voice minutes/mo, then $0.45/min
Franchise groups.
+ $3,000 build fee, one time
- Everything in Growth
- Custom integrations
- Dedicated success manager
- 2,500 voice minutes/mo, then $0.35/min
Built around how your business actually runs.
For franchises, multi-location groups, clinics, and companies that want the full back end.
- HIPAA-ready setup for medical practices
- Dedicated build team, priority support and an SLA
Billing starts when your system is live.
Add-ons
Available on any plan. Switches on inside the system you already have.
| Meta & Instagram adsBuild, creative and daily management | $797/mo$1,500 setup |
| Google & Microsoft adsSearch campaigns for high-intent buyers | $797/mo$1,500 setup |
| Database reactivationCampaigns into customers you already have | $297/moIncluded on Growth |
| Spanish-speaking agentSecond language on the same number | $197/mo$500 setup |
| Reputation managementReview requests, monitoring and responses | $297/mo$500 setup |
| Extra locationOwn number, calendar and routing | $497/mo$500 setup |
| Extra call capacity200 more calls a month, stackable | $150/mo |
| Extra tracking numberTrack calls per campaign or service line | $15/mo |
| Custom integrationEMR, field service or POS software | Quoted |
| Conversion landing pageOne page built to book calls, wired to the CRM | $1,500one-time |
| Full website buildComplete site built around booking | From $2,500one-time |
Ad spend is never ours. It's billed to your own card by Meta or Google and never marked up.
Book a demo Running more than one location? Book a strategy call
Questions Orlando contractors ask us.
Which parts of the Orlando area do you set up?
All of it. We work with service companies in Orlando, Winter Park, Kissimmee, Lake Mary, Windermere and the rest of Central Florida. We're based in Orlando, so we can sit down with you in person during setup.
Can Ava tell a real emergency from a routine call?
Yes, using rules you set. For example, you might treat an active leak, no cooling with a baby or an older adult in the home, or storm damage letting water in as urgent. Those go to your on-call tech. Everything else gets booked into the next open slot.
What happens when a storm rolls through and the phones blow up?
Ava keeps answering when your office line would be jammed. She logs each caller's address and what's damaged, and books inspections into the slots you open.
Will Ava quote prices for repairs?
Only the ones you approve, like your service call fee or maintenance plan price. Replacement and roofing prices depend on the home, so Ava books an in-home estimate instead of guessing.
How long does setup take?
Most service companies are live in 14 days. We load your services, service area, fees and emergency rules, test it with real calls, then switch it on. Your customers keep calling the same number.
How it works
How it works
How Ava runs your front desk
STEP 01
The call comes in
Your number forwards to Ava when your crew can’t pick up. Customers call the same number they always have.
STEP 02
AI answers in 8 seconds
Trained on your services, service area, fees and emergency rules.
STEP 03
It sorts the call
Emergencies go to your on-call tech, routine work gets a slot and replacements get an in-home estimate.
STEP 01
The call comes in
Your number forwards to Ava when your crew can’t pick up. Customers call the same number they always have.
STEP 02
AI answers in 8 seconds
Trained on your services, service area, fees and emergency rules.
STEP 03
It sorts the call
Emergencies go to your on-call tech, routine work gets a slot and replacements get an in-home estimate.
STEP 01
The call comes in
Your number forwards to Ava when your crew can’t pick up. Customers call the same number they always have.
STEP 02
AI answers in 8 seconds
Trained on your services, service area, fees and emergency rules.
STEP 03
It sorts the call
Emergencies go to your on-call tech, routine work gets a slot and replacements get an in-home estimate.
STEP 04
It books the job
Books the job into your schedule with the address, the problem and the best number to text.
STEP 05
It follows up
Text and email for 14 days with anyone who got an estimate but didn’t book.
STEP 06
You see every call
A monthly report of calls answered, jobs booked and estimates still open.
STEP 04
It books the job
Books the job into your schedule with the address, the problem and the best number to text.
STEP 05
It follows up
Text and email for 14 days with anyone who got an estimate but didn’t book.
STEP 06
You see every call
A monthly report of calls answered, jobs booked and estimates still open.
STEP 04
It books the job
Books the job into your schedule with the address, the problem and the best number to text.
STEP 05
It follows up
Text and email for 14 days with anyone who got an estimate but didn’t book.
STEP 06
You see every call
A monthly report of calls answered, jobs booked and estimates still open.
Hear Ava take a service call.
Book a free demo. We’ll set Ava up with your trade and your emergency rules so you can call her yourself.
Live in 14 days
The 24/7 answering and lead-response system for service businesses that can't afford a missed call.
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