AI Receptionist for Home Services in Kissimmee
The AC quits at 9 PM.
Guests arrive at 4.
Ava answers
and books the job.
Ava picks up your line in about 8 seconds, day or night, sorts urgent calls from routine ones by your rules and books the job, whether the caller owns the home, rents it or manages it.
AI Receptionist for Home Services in Kissimmee
The AC quits at 9 PM.
Ava answers and books the job.
Ava picks up your line in about 8 seconds, day or night, sorts urgent calls from routine ones by your rules and books the job, whether the caller owns the home, rents it or manages it.
Kissimmee, FL
Kissimmee, FL
Kissimmee, FL
Built for Kissimmee contractors
Everything below is specific to home service contractors in Kissimmee and across Osceola County.
More homes, more renters, more calls after hours.
Osceola County is still building. It issued 7,366 residential building permits in 2025, almost four times Seminole County's 1,997, and it now has 195,640 homes (U.S. Census Bureau, Building Permits 2025 and July 1, 2025 housing unit estimate). Every new home adds another AC unit, water heater and roof to look after.
Many of the people calling you don't own the home. In Kissimmee, only 46.3% of homes are lived in by their owners (U.S. Census Bureau, American Community Survey 2020-2024). The rest are rentals and vacation homes, so a lot of your calls come from tenants and property managers who need the job booked and the owner kept in the loop.
Those calls don't wait for business hours. A guest finds a warm house at 9 PM, a tenant spots a leak on Sunday, and a manager needs it fixed before tomorrow's check-in. And 54.7% of Osceola County residents speak a language other than English at home (same survey), so plenty of those callers would rather talk in Spanish.
Your techs are on roofs and in attics all day. When the call goes to voicemail, the caller tries the next company. In CallRail's 2025 consumer survey, 78% of people said they had taken their business elsewhere after failing to reach a company by phone.
residential building permits in Osceola County in 2025, almost four times Seminole County.
of consumers have taken their business elsewhere after failing to reach a company by phone.
Every call answered, every job booked right.
- Answers every call in about 8 seconds, 24/7, nights, weekends and the first hot week of summer.
- Sorts urgent from routine by your rules. Urgent calls go straight to your on-call tech; routine jobs are booked into the next open slot.
- Takes property manager calls properly: who's calling, the address, who approves the work and how the tech gets in.
- Books the visit into your schedule by service area, job type and time window.
- Quotes only what you approve, such as your service call or diagnostic fee. Repair prices are set by your tech on site.
- Answers in Spanish with the Spanish-speaking agent add-on, on the same number.
- Texts back every missed call within 60 seconds, so a caller who hung up hears from you before the next company.
A warm vacation home, the night before check-in.
Example script for a Kissimmee HVAC company (shortened). Words in brackets are your own prices and details. Ava only quotes what you approve.
A real Kissimmee result, labeled honestly.
We don't have a published home services case study yet, so we won't show you an invented one. Our real Kissimmee result is a busy patient phone line:
calls booked in the first 30 days
FIMM Health Clinic, Kissimmee, FL (a medical clinic, not a contractor). Ava answers 30 to 50 patient calls a day.
Patients get answers faster and our schedule stays full.
Sumeet Bhavsar, FIMM Health Clinic
leads answered for a franchise development company in Orlando, with 58 discovery calls booked and 1 franchise sold in 90 days, a $375K deal.
What missed calls cost a Kissimmee contractor.
Example numbers. Plug in your own.
- Your company misses 7 calls a week while the crew is on jobs and after close. That's about 30 a month.
- If 1 in 3 would have booked, that's about 10 jobs a month that went to another company.
- At an average first job of $380, that's about $3,800 a month.
- A customer who signs up for yearly tune-ups is worth far more than one job.
At $497 a month, Ava pays for herself at about 2 saved jobs a month. She doesn't replace your dispatcher. She catches the calls nobody can get to.
Run your own numbers
The whole front office, not just the phone.
- Text confirmations and on-the-way updates for homeowners, tenants and property managers.
- 14-day follow-up by text and email with callers who asked for a quote but didn't book.
- Review requests after every job, sent to every customer the same way.
- Reactivation of past customers for seasonal tune-ups (database reactivation add-on, included on Growth).
- One inbox for calls, texts, web forms and social messages.
- A monthly report: calls answered, jobs booked and leads still open.
Live in 14 days. Billing starts at go-live.
+ $1,000 one-time build
+ $2,000 one-time build
+ $3,000 one-time build · multi-location
See everything included in each plan
Single location, one phone line.
+ $1,000 build fee, one time
- AI voice answering, 24/7
- Missed-call text-back
- Calendar booking
- Monthly performance report
- 300 voice minutes/mo, then $0.55/min
Busy operators with real call volume.
+ $2,000 build fee, one time
- Everything in Starter
- 14-day follow-up sequences
- Integrations
- CRM sync and call recordings
- Live-transfer escalation rules
- 1,000 voice minutes/mo, then $0.45/min
Franchise groups.
+ $3,000 build fee, one time
- Everything in Growth
- Custom integrations
- Dedicated success manager
- 2,500 voice minutes/mo, then $0.35/min
Built around how your business actually runs.
For franchises, multi-location groups, clinics, and companies that want the full back end.
- HIPAA-ready setup for medical practices
- Dedicated build team, priority support and an SLA
Billing starts when your system is live.
Add-ons
Available on any plan. Switches on inside the system you already have.
| Meta & Instagram adsBuild, creative and daily management | $797/mo$1,500 setup |
| Google & Microsoft adsSearch campaigns for high-intent buyers | $797/mo$1,500 setup |
| Database reactivationCampaigns into customers you already have | $297/moIncluded on Growth |
| Spanish-speaking agentSecond language on the same number | $197/mo$500 setup |
| Reputation managementReview requests, monitoring and responses | $297/mo$500 setup |
| Extra locationOwn number, calendar and routing | $497/mo$500 setup |
| Extra call capacity200 more calls a month, stackable | $150/mo |
| Extra tracking numberTrack calls per campaign or service line | $15/mo |
| Custom integrationEMR, field service or POS software | Quoted |
| Conversion landing pageOne page built to book calls, wired to the CRM | $1,500one-time |
| Full website buildComplete site built around booking | From $2,500one-time |
Ad spend is never ours. It's billed to your own card by Meta or Google and never marked up.
Questions Kissimmee contractors ask us.
Which parts of Osceola County do you set up?
All of it: Kissimmee, St. Cloud, Celebration, Poinciana, Harmony, ChampionsGate and the vacation-home communities along US 192, plus Orlando and the rest of Central Florida. We're based in Orlando, so we can meet you in person.
A lot of our calls come from property managers, not homeowners. Can Ava handle that?
Yes. Ava asks who is calling, the property address, who approves the work and how the tech gets in, then books the visit and texts the confirmation to the person who called. You choose the questions.
Who decides what counts as an emergency?
You do. You give Ava your rules, for example no cooling with people in the home, water actively leaking or a gas smell. Calls that match go straight to your on-call tech (live transfer, Growth plan); everything else is booked into the next open slot.
Can Ava answer calls in Spanish?
Yes, with the Spanish-speaking agent add-on ($197 a month plus a $500 setup). Callers use the same number, and Ava books the job in Spanish.
How long does setup take, and do we keep our number?
Most contractors are live in 14 days, and billing starts at go-live. Your existing number forwards to Ava when your office can't pick up, so customers call the number they already have.
Sources: U.S. Census Bureau QuickFacts, Kissimmee city, Osceola County and Seminole County (Building Permits 2025; V2025 housing unit estimates; ACS 2020-2024) · CallRail consumer survey, 2025 · Proof: FIMM Health Clinic, Kissimmee; franchise development company, Orlando
How it works
How it works
How Ava runs your front desk
STEP 01
The call comes in
When your office can’t pick up, the call forwards to Ava. Customers call the same number they always have.
STEP 02
AI answers in 8 seconds
Trained on your services, service area, fees and emergency rules.
STEP 03
It qualifies the caller
What’s wrong, the address, who’s calling and whether anyone is in the home.
STEP 01
The call comes in
When your office can’t pick up, the call forwards to Ava. Customers call the same number they always have.
STEP 02
AI answers in 8 seconds
Trained on your services, service area, fees and emergency rules.
STEP 03
It qualifies the caller
What’s wrong, the address, who’s calling and whether anyone is in the home.
STEP 01
The call comes in
When your office can’t pick up, the call forwards to Ava. Customers call the same number they always have.
STEP 02
AI answers in 8 seconds
Trained on your services, service area, fees and emergency rules.
STEP 03
It qualifies the caller
What’s wrong, the address, who’s calling and whether anyone is in the home.
STEP 04
It books the job
Books the job or connects your on-call tech, then texts a confirmation.
STEP 05
It follows up
Text and email for 14 days with anyone who didn’t book.
STEP 06
You see every call
A monthly report of calls answered, jobs booked and leads still open.
STEP 04
It books the job
Books the job or connects your on-call tech, then texts a confirmation.
STEP 05
It follows up
Text and email for 14 days with anyone who didn’t book.
STEP 06
You see every call
A monthly report of calls answered, jobs booked and leads still open.
STEP 04
It books the job
Books the job or connects your on-call tech, then texts a confirmation.
STEP 05
It follows up
Text and email for 14 days with anyone who didn’t book.
STEP 06
You see every call
A monthly report of calls answered, jobs booked and leads still open.
Hear Ava answer a Kissimmee service call.
Book a free demo and we’ll set her up with your services, fees and emergency rules so you can call her yourself, in English or Spanish.
Live in 14 days
The 24/7 answering and lead-response system for service businesses that can't afford a missed call.
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